Business Analysis Essentials
Explore the business analysis fundamentals.
Certified Business Analyst Professional (CBAP®) and Certification of Competency in Business Analysis (CCBA ®) Exam Prep Boot Camp
Shape up for the CCBA or CBAP exam.
Requirements Development, Documentation, and Management
Learn to use requirements to meet business and stakeholder needs.
Business Enhancement Skills
Assertiveness Training for Women in Business
Strengthen your leadership ability and image by learning essential assertiveness skills for women—right at your desktop.
The 7 Habits of Highly Effective People® 3-Day Signature Program
Develop a new outlook and create dramatic change.
Improve Your Analytical Skills: Making Information Work for You
Assess and synthesize information so it’s meaningful to you and your business.
AMA’s Business Grammar Workshop
Avoid costly and embarrassing mistakes in all types of business writing.
Building Better Work Relationships: New Techniques for Results-oriented Communication
Build a more successful career by making your work relationships more successful.
Expanding Your Influence: Understanding the Psychology of Persuasion
Uncover persuasion techniques that most people don’t even know exist—and use them to build your influence.
Getting Results Without Authority
The ability to win respect, influence people and cultivate cooperation is essential to career success—especially since the people with whom you interact can change without warning.
Negotiating to Win
This live online seminar gives you a step-by-step guide to effective negotiation.
AMA’s 2-Day Business Writing Workshop
Take the strain out of composing any kind of document!
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
Effective Technical Writing
Present complex technical information with precision, clarity, impact and simplicity.
Customer Service Excellence: How to Win and Keep Customers
Providing customer service excellence is what will keep your customers coming back.
AMA’s Advanced Financial Modeling and Forecasting Workshop
Build more powerful and more accurate forecasting models to better analyze financial data, predict revenues and costs, assess risks—and justify critical business decisions.
AMA’s Course on Financial Analysis
Master financial analysis and keep your profit outlook right on the money.
Fundamentals of Business Math
Get quick, essential skills that every business professional needs, right at your computer.
Fundamentals of Finance and Accounting for Non-Financial Managers
In today's business world, when every manager is held accountable for the bottom line, you have to be finance savvy!
Human Resource Management
Fundamentals of Human Resources Management
This intensive, hands-on seminar will give you a solid overview of all aspects of HR.
How to Create an ITIL Service Desk and Incident Management Process
See what an ITIL Service Desk and standard operating practice can do for your service quality, customer satisfaction, and staff efficiency.
How to Define and Value IT Services
Bridge the gap between IT and business with IT portfolio management within your organization!
How to Get Started with ITIL®
Discover what an ITIL can do your for organization.
How to Master Problem Management
Prevent difficult or reoccurring incidents within your organization using ITIL concepts.
How to Measure and Justify IT Services
Bridge the business-IT gap with project selection and justification in your organization.
ITIL® Foundation
Learn the process improvements, benefits, and challenges of ITIL right at your desktop!
ITIL® Service Capability: Operational Support and Analysis
Find out how your organization can execute processes within ITIL Operational Support and Analysis.
Developing Executive Leadership
Deepen your self-awareness with executive leadership training and empower your staff to improve performance!
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results
It's a fact of organizational life: Leadership communication goes hand-in-hand with success—and the effective application of this skill is particularly essential in an uncertain economy when painful business decisions are made daily.
Coaching from a Distance: Developing Your Team When You Can't Be Face to Face
Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules
Critical Thinking
To stay competitive, you must have this skill!
Leading Virtual and Remote Teams
Lead cohesive long-distance teams that can actually outperform face to face teams
Preparing for Leadership: What it Takes to Take the Lead
Do you need leadership training to prepare you to take that next step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.
Management and Supervisory Skills
Making the Transition from Staff Member to Supervisor
Effectively and smoothly manage the change in your role.
Management Skills for New Managers
Gain the core skills you need to succeed!
Management Skills for New Supervisors
Develop the crucial management tools to help fully lead and motivate your team to higher productivity.
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
How to manage more effectively in a constantly changing environment
Successfully Managing People
Be the catalyst that motivates your team to heightened productivity.
Time Management
Get more of the right things done.
Managing Today’s IT and Technical Professionals
Managing information technology professionals demands a whole new set of skills.
Fundamentals of Marketing: Your Action Plan for Success
A powerful, four-lesson workshop that delivers all the essentials for a break-out marketing career!
Leveraging Social Media to Engage Customers and Build Your Brand
Tap into the Web’s unlimited potential to turn Internet users into customers.
Office and Administrative Support
Management Skills for Administrative Professionals
The importance of management skills for administrative professionals goes beyond heightened professional growth and career development.
Partnering with Your Boss: Strategic Skills for Administrative Professionals
Get more out of your work by partnering with your boss!
AMA’s PMP Exam Prep Express
AMA’s PMP exam prep seminar has resulted in a 100% PMP exam pass rate reported by past attendees!
Improving Your Project Management Skills: The Basics for Success
Build a solid foundation of project management knowledge, techniques, and tools in this hands-on workshop that covers the entire project life cycle.
Essentials of Project Management for the Nonproject Manager
Does your staff have the basic PM know-how to support project success?
Managing Projects Using Microsoft® Project 2010
Leave this seminar equipped to use the powerful Microsoft Project tool!
Principles of Professional Selling
Thousands of salespeople have prospered by attending AMA’s most popular professional sales training seminar.